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01793 938401

0777 5555 749

Return Policy

1. No Return Policy
Infinity Motors does not accept returns or offer refunds for used vehicles once they have been delivered. All sales are final.

3. Limited Cooling-Off Period
Although Infinity Motors does not accept returns, we acknowledge the 14-day cooling-off period as mandated by UK law for distance sales (subject to terms and conditions).


During this period, customers can cancel their order before the vehicle is delivered. Once the vehicle has been delivered and driven, the sale is considered final and non-refundable ( subject to terms and conditions).

4. Exceptions to Cancellation
Customers may cancel their purchase before the vehicle is collected.
Once the vehicle has been collected, any cancellation request will not be accepted, and the sale will be considered final.

5. Customer Responsibility
Customers are encouraged to thoroughly review all vehicle details, photos, and inspection reports provided online before making a purchase decision.
It is the customer's sole responsibility to check and verify any ULEZ and/or clean air zone stipulations and requirements with their local authority prior to purchase. Infinity Motors will not be held liable for any misinformation obtained by the customer from external sources.

A pre-purchase inspection and test drive can be arranged upon request at one of our physical locations to ensure customer satisfaction before finalizing the online purchase.

6. Dispute Resolution
In the unlikely event of a significant undisclosed defect or issue with the vehicle that is contrary to the description provided, customers may contact our customer service team to discuss potential resolutions in accordance with their legal rights.

7. How to Contact Us
For any queries or concerns, please contact Infinity Motors Customer Service at customercare@infinitymotorsltd.co.uk or call at 01793 938401. Our team will be happy to assist with any questions prior to purchase.

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Representative Example [CS]

An OTR Cash Price of £10,400.00 with a deposit of £1,040.00 leaving an amount of credit of £9,360.00. The agreement is resulting a Representative 12.9% APR and a total amount payable of £13,592.40. Payments are based on a duration of agreement of 60 months, with a first monthly payment of £ 209.04, regular monthly payment of £209.04 and a final monthly payment of £219.04.

Contact Details

Stanley House
Bramble Road
Techno Trading Estate
Swindon
Wiltshire
SN2 8ER 01793 938401 0777 5555 749

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